Salam Advisor for Business Owners
Learn how to claim your business page and connect with your customers on Salam Advisor.
Your business is on Salam Advisor – now what? Claim your business page and convert your visitors into customers thanks to our free tools.
How do I claim my business page?
The easiest way to claim your business page is to search for it at
pro.salamadvisor.com (this is our Salam Advisor for Business Owners website).
If you start there, we will walk you through all the steps to claim your business page.
Your request will be reviewed by our moderators, and you will receive an email to inform you of the outcome.
If there is no option to claim the page:
- It may have already been claimed by someone else
- The business page may be recently submitted and pending approval
How can I manage my business page?
Please note that if you have recently claimed or added your business to Salam Advisor and are trying to log in, you may not have access yet to your business page.
Providing your email address to
add a halal place to Salam Advisor is not the same as
claiming your business page.
New business additions and new claimed business pages must first be approved by our moderators, and this process may take a while depending on our ability to independently verify any submissions.
How do I transfer my Salam Advisor business page to someone else?
There are a couple reasons why you may want to transfer your business account:
- You have sold the business, and want to transfer your business page to the new owner
- You no longer need access to your business page but want someone else to manage the page.
To request a transfer of your business page, you will need to make sure that:
- You have claimed your business page
- You provide us with the email address that is registered to your member account
- You understand that you will no longer have access to your business page
If you meet the criteria above and would like to transfer your business page to someone else, please contact us:
contact@salamadvisor.com.
How did my business information end up on Salam Advisor?
We collect basic business information from third-party data providers who gather this type of information from public records and other sources. We also get business information from our members, who often correct the information we have on the site, or let us know about a new business that just opened.
If you are an owner, you can
claim your business page to make sure your information is up to date!
What should I do if I get a negative review of my business?
It is common for businesses to have at least one negative review. Naturally, you cannot please everyone all of the time, no matter how hard you try.
While it is important to look for patterns in your reviews (e.g., people keep mentioning that they have doubt regarding your halal authenticity), you should not read too much into any one review. Most consumers are looking for a broad consensus of all reviews rather than full acceptance of any one review.
Keep in mind that you can always respond to reviews through your business account.
Should I ask my customers to write reviews on Salam Advisor?
We actually discourage halal places owners from asking their customers to write reviews. For one thing, most businesses tend to ask their happiest customers to write reviews, not the unhappy ones. These self-selected reviews tell only part of the story, and we do not think that is fair to consumers. We would much rather hear from members of the Salam Advisor community who are inspired to talk about their experiences without a business owner's encouragement.
Your best bet to get high quality and unbiased reviews about your business is to provide a memorable and amazing customer experience -- it has nothing to do with asking your customers to post on Salam Advisor.
Also, it should go without saying, but offering compensation or incentives in exchange for reviews is a violation of our
Content Guidelines.
How do I relinquish ownership of my business page?
If you have claimed your business page but no longer wish to take advantage of Salam Advisor's tools to manage it, you can unclaim the page. This will not remove your business page – it is merely closing your access to the business page.
If your business is undergoing ownership/management changes you may instead want to transfer your business page before unclaiming it.
If you would still like to go ahead and unclaim your page, please contact us:
contact@salamadvisor.com.
contact@salamadvisor.com
